Are You Really Getting Professional Help?
While there’s a huge number of professional services that look the same at first sight, the fact is that there are many firms that deliver different levels of value to your business. Those that are valuing discrepancies may mean the difference between a long term budget increase and breaking your budget.
With this in mind, how does your business must decide which professional support services to choose? And the best thing about this is that, there are 4 criteria that can turn the whole process easier than they should.
Number 1. Understanding of data science and technology – every single contractor or professional firm you consider to hire should have a strong familiarity with both technology and data science. How the firm relates to this is going to tell you plenty of things regarding their mindset as a service provider and to how they will work with your agency.
The firm that you must hire should have the right level of talent on staff to be able to understand the data of your agency and to how that data will affect the way they will deliver solutions.
Number 2. Willingness to share in the risks of project – the fastest way of determining if an operations consulting company believes in their process improvement methodologies is by asking if they are willing to share in the risks associated in your project. Keep in mind that any reliable company must be prepared to put their own feet on the line to show their commitment to your success.
Number 3. Focus on results over techniques – effective and dependable professional services company should communicate with clients confidently and clearly on how they are going to deliver value or results. As a matter of fact, the sales of the firm, delivery mechanisms and proposal must not pivot on delivering results than executing technique or proprietary process.
Even if the problem is something about cultural alignment, leadership coaching or any other intangible project, a robust contractor mustn’t shirk from providing measurable results.
Number 4. Pricing model that is prioritizing your interests – there are many consultants and contractors who promise to deliver talent and time like finishing 10,000 hours of work for 10 months and that all people working on the project are highly talented. While it is good to hear, it is unfortunate to know that these are all empty promises made by the company.
Rather, you must consider hiring professional help that is using fixed and value based pricing models to make sure that your interests are met. Consider asking for their professional advice and they’re going to tell you the same thing.